Introduction

At Misfortune Children & Female Charity Foundation, we are committed to ensuring the satisfaction of our donors and supporters. This Refunds Policy outlines the circumstances under which we will provide refunds for donations, event registrations, and other contributions. Our policy complies with relevant Australian laws and aims to provide clarity and transparency in our refund processes.

 

Donations

Donations made to Misfortune Children & Female Charity Foundation are generally non-refundable. However, we understand that errors can occur, and we will review refund requests on a case-by-case basis.

 

 Refund Conditions for Donations:

– Duplicate Transactions: If you have accidentally made a duplicate donation, we will refund the duplicate amount.

– Errors in Amount: If an incorrect amount was entered due to a technical issue or human error, we will adjust or refund the donation to the correct amount.

– Unauthorized Transactions: If you believe a donation was made without your authorization, please contact us immediately for investigation and potential refund.

 

Event Registrations

For events organized by Misfortune Children & Female Charity Foundation, registration fees may be refundable under certain conditions.

 

 Refund Conditions for Event Registrations:

– Event Cancellation: If the event is cancelled by us, we will provide a full refund of the registration fees.

– Change of Date: If the event date is changed, you may request a refund if the new date is not suitable.

– Participant Cancellation: If you are unable to attend the event, refunds will be considered based on the notice period provided:

  – More than 14 days before the event: Full refund.

  – 7-14 days before the event: 50% refund.

  – Less than 7 days before the event: No refund.

 

 How to Request a Refund

To request a refund, please contact us at info@mcfcfoundation.org.au with the following information:

– Your name and contact details.

– Date and amount of the donation or event registration.

– Reason for the refund request.

We aim to process all refund requests within 14 days of receipt. Approved refunds will be issued using the original payment method.

 

 Changes to This Refunds Policy

We may update this Refunds Policy from time to time. Any changes will be posted on our website, and where significant, we will notify you directly.

 

Contact Us

If you have any questions about these Terms, please contact us at:

Misfortune Children & Female Charity Foundation 

4:85 Sproule street,
Lakemba, NSW-2195
Australia.

info@mcfcfoundation.org.au

+61402477939